Upon dialing *#06# on the device's keypad, the IMEI code(s) of the mobile device will be displayed. For dual SIM devices, two IMEI codes will be shown. Additionally, this code may be printed on the device's packaging, included in the warranty certificate, or found on a sticker beneath the battery of certain devices.
If a mobile device is imported by a Resident individual, either by crossing borders or ordering the device online, the IMEI code(s) of the mobile device shall be registered on the website: www.imei.kg within 30 calendar days from the date of import:
1. Click on "Registration for Residents"
2. Fill in the following information: Local ID Number (INN), Personal Number, ID Scan upload, Full Name: First, Middle & Last, Email, Phone Number, IMEI Code(s), Storage of Device(s), KG Entry Date (if brought along with him), Indicate if Entry/Purchase is from EuroAsia, Consignment noteID (for Online Orders), Scan upload of consignment note (for Online Orders)
3. Click submit and wait for the instructions to be prompted
4. Pay registration fees
5. IMEIs are registered; your device is whitelisted and functional.
The individual must submit one registration application for each device he is trying to register. IMEI registration is done once per IMEI, regardless of SIM card changes. If the individual registers devices in quantities exceeding the duty-free limit, the payment of registration fees (step 4) for the excess devices should be done after paying all due taxes (Check FAQ 12).
This Procedure is established in accordance with the resolutions of the Cabinet of Ministers of the Kyrgyz Republic dated May 31 2022 No. 287, and October 18 2023 No. 550.
Non-resident individuals importing a mobile device from abroad, and wanting to use their device on a SIM card from local mobile operators, must register their device. The IMEI code(s) of the mobile device shall be registered on the website: www.imei.kg within 30 calendar days from the date of import:
1. Click on "Registration for Non-Residents"
2. Fill in the following information: Passport Number, Passport Scan upload, Full Name: First, Middle & Last, Email, Phone Number, IMEI Code(s), Storage of Device(s), KG Entry Date (if brought along with him), Indicate if Entry/Purchase is from EuroAsia, Consignment noteID (for Online Orders), Scan upload of consignment note (for Online Orders)
3. Click submit and wait for the instructions to be prompted
4. Pay registration fees
5. IMEIs are registered; your device is whitelisted and functional.
The individual must submit one registration application for each device he is trying to register. IMEI registration is done once per IMEI, regardless of SIM card changes. If the individual registers devices in quantities exceeding the duty-free limit, the payment of registration fees (step 4) for the excess mobile devices should be done after paying all due taxes (Check FAQ 12).
This Procedure is established in accordance with the resolution of the Cabinet of Ministers of the Kyrgyz Republic dated October 18 2023 No. 550.
You can check the registration status of the IMEI code of a Mobile device through the following methods: 1. By visiting the website www.imei.kg and inserting the IMEI code in the search box 2. Through USSD by dialing *5656# and following the instructions 3. Through the Mobile Applications of your Mobile Operator: Nurtelecom, Megacom or Beeline
Mobile devices imported into the territory of the Republic of Kyrgyzstan for sale by legal entities or importers must be registered in accordance with Resolution No. 287 and its amendment No. 550
For individual consumers, it is necessary to check the status of the IMEI code(s) of a mobile device before making a purchase on the territory of the Republic of Kyrgyzstan to ensure that the device they are purchasing is registered.
This can be done through the following methods:
1. By visiting the website www.imei.kg and inserting the IMEI code in the search box
2. Dialing *5656# and following instructions
By using these methods, consumers can verify the status of the IMEI code(s) of a device. In case the device is not registered, consumers shall not make the purchase because the device will not be functional on the Kyrgyz Mobile Networks.
After activating the SIM slot of a mobile device, a user is granted 30 calendar days to use his device, during which he must process the device registration.
Note that registration will only be allowed within 30 calendar days from the date of import of the device.
Having two or more IMEI codes on a mobile device indicates that the device supports multiple SIM cards and network connections, meaning this device can be serviced by two or more mobile network operators simultaneously using two or more SIM cards.
Attention : When registering the device you imported for personal use, the system will request to indicate all the IMEIs of your device in you online application.
Payment of the registration fees of IMEI codes for mobile devices can be settled by individuals through mobile money apps: O! dengi, KG balance and Mega pay.
During the automatic whitelisting period (November 10, 2023 until (T1) xxx 2024), Non-GSMA approved mobile devices with unidentified or cloned IMEI codes were registered in IMEI.KG system with the condition of linking the IMEI code(s) of the device to the subscriber number(s).
As a result, subscribers who own mobile devices with unidentified or cloned IMEI codes will only be able to normally use their devices with their specific number that was linked to their IMEI code(s) during the automatic whitelisting period.
In cases where it is necessary to change the subscriber number linked to the IMEI code(s) of a mobile device that has been registered in the IMEI.KG system during the automatic whitelisting period, the IMEI code(s) will work with the new subscriber number for 3 days during which the subscriber must perform a SWITCH NUMBER to continue using his IMEI code(s) with the new number. It will be required to contact the Mobile Network Operator, or do it yourself via the SWITCH NUMBER feature by dialing the USSD menu on *5656# and following the instructions:
step 1: from the new subscriber number that you want to link to the device, dial *5656#
step 2: From the USSD pop-up menu, choose option number 3 to perform the Switch Number
step 3: Fill in the required fields: the old number that was used with this device IMEI, and the new number you are trying to link
step 4: Confirm. A successful Switch Number confirmation pop-up will be displayed.
This device IMEI will only work now with the new number.
There is no limitation on the switch number actions; you can switch as many times as you want to any number.
In case of loss or theft of the device, the victim needs to report to the law enforcement authorities by submitting a statement that includes the device manufacturer, model, and any other information required by the law enforcement authorities. In the case where the stolen device is found, the victim needs to report this to the same law enforcement authorities to unblock his found device.
In cases where an individual has exceeded the duty-free import limit for mobile devices into the country (more than two devices), the registration of the IMEI code(s) of the excess mobile device(s) is carried out on www.imei.kg as per FAQ 2 or 3 above. Upon reaching Step 3, the individual will be prompted to pay the relevant customs duties and taxes incurred on his device to be able to continue with Step 4 (paying the registration fees and completing the registration of his devices).
For reference: In accordance with the Kyrgyz Customs and Tax legislation, individuals are allowed to import two mobile devices per year when crossing the state border or ordering devices online from suppliers outside the Kyrgyz Republic.
The individual must register those devices no later than 30 (thirty) calendar days from the date of import into the territory of the Kyrgyz Republic; otherwise, the devices will not be considered “imported for personal use” and the individual will not be eligible to claim the tax exemption on the two or less imported devices per calendar year.
Starting xxxxx (T1) any mobile phone (smartphone or featured phone) must be registered in IMEI.KG.
The list will include other types of devices as it will be announced on the www.imei.kg in the future, in accordance to the resolutions of the Cabinet of Ministers of the Kyrgyz Republic dated May 31 2022 No. 287, and October 18 2023 No. 550, where all international identifiers of mobile communication devices operating and imported from third countries and member states of the EAEU, as well as devices used for data transmission, are subject to inclusion in the database of the State System for Identification of Communication Devices.
The registration of IMEI codes for mobile devices imported for sale is carried out by the individuals or legal entities who import the mobile devices into the country (Importers).
Users must check the status of the IMEI code of the mobile device before purchasing it within the territory of the Republic to ensure that the Importers have properly registered those devices and paid all their taxes.
If the mobile device was imported through international postal or courier shipments, or brought along by an individual crossing the Kyrgyz Republic borders for personal use with a local mobile number, the registration of the IMEI code(s) of such device can be done directly with the System Operator at www.IMEI.KG, provided that the applicant presents his necessary information as per FAQ 2 or 3.
IMEI code(s) used with a SIM card in a roaming status (provided by Mobile Operators outside the Kyrgyz Republic) do not have to be registered.
Refer to FAQ 2 or 3 for the registration of devices imported by individuals.
Individuals importing devices for personal use can register their devices for free between T1 (xx-xx-2024) until (xx-xx+2-2024). Registrations submitted after (xx-xx+2-2024) will be subject to the payment of the registration fees. This free registration period only applies to individuals (FAQ 2 or 3) and not to importers bringing in devices for sale in the territory of the Kyrgyz Republic.
Please refer to FAQ 10 in case your device has been previously used on the local Networks of the Kyrgyz Republic, prior to (T1) xxx 2024. In case you haven't used the device before (T1) xxx 2024, please contact IMEI.KG or call xxxxxx to verify genuine ownership of your device.
Only devices that are imported into the Kyrgyz Republic are allowed registration within 30 days from their date of import:
A- In case the device is brought from abroad by a user for personal use, with him through any of the Kyrgyz Republic borders, the date of import is considered to be the date of Entry into the Kyrgyz Republic
B- In case the device is ordered online from a source outside the Kyrgyz Republic, the date of import is considered to be the date of receipt of the device, as indicated in the Consignment note
